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Ralph was the purchasing manager for the northwest region of an electronic assembler. He and his staff were responsible for maintaining inventory for his company’s three assembly plants that made various makes of car audio equipment. He had been in his job four years, and in that time his company’s sales volume had nearly doubled.

The case study: Jennifer is the Accounting Department manager for a regional chain of convenience stores. She is a “superstar” with a bachelor’s degree, passed the CPA exam, and is really exceptional in her accounting knowledge. She has implemented two accounting procedural changes that have streamlined the work and resulted in cost savings for the company. She reports to the CFO, and he is concerned about Jennifer, despite her obvious talents. There is no denying that she has had a positive impact, but Jennifer is not fitting in so well. Jennifer is a poor communicator and seems to have alienated quite a few of her peers and her employees. She is often aloof and distant, and her usual way of motivating performance is to simply dictate what will be done and expect compliance with her orders. She has good ideas but has little ability to present them well or to work as part of a team. The solution addresses the questions below. The CFO should meet with Jennifer to discuss the areas of concern. A corrective action plan (CAP) must be created; and more importantly, monitored for progress. The CFO must be able to communicate effectively to ensure Jennifer understands what the issues are and the expectations for resolving them. The CFO should also model the behavior when interacting with Jennifer on this matter that he/she expects in performance. For example, instead of dictating that Jennifer must change, the conversation should be more of a coaching/mentoring experience. How would you approach Jennifer and what would you say? What issues would you work with her on? How would you hold Jennifer accountable for improvement on the issues you identified? 1. What skills do you need to be able to manage this situation? Do you think you need relationship skills? If so, which ones? Give reasons for your choice Do you think you need personal skills? If so, which ones? Do you think you need business skills? If so, which ones? Give reasons for your choice 2. Use the steps in the problem solving process to come up with a solution to this situation.

Friday, 07 March 2014 by

The case study: Jennifer is the Accounting Department manager for a regional chain of convenience stores. She is a “superstar” with a bachelor’s degree, passed the CPA exam, and is really exceptional in her accounting knowledge. She has implemented two accounting procedural changes that have streamlined the work and resulted in cost savings for the

Outline a training program that will ensure that the new manager is properly trained and qualified to perform their new duties. Keep in mind that this person has little or no managerial experience, so they will need to be trained in the policies and procedures of the company, but might also benefit from managerial training

The simulation requires you to function as a member of a multi-functional team. Consider the role of multi-functional teamwork in business decision making: -What is the purpose of multi-functional teams in business decision making? -How should multi-functional team decisions be made to obtain the benefits of multi-functional teams?

Your work with UWEAR and PALEDENIM has been completed. You have sent an e-mail to the client requesting feedback on any final requests before you close the project. Tom Tramlin, the chief executive officer (CEO), has sent you the following e-mail in response: It has been a pleasure working with you on this project. For

The CEO of the organization has declared “war” on excessive inventory. Operational people within the organization want more inventory available to produce the products for the customer. The financial analysts agree with the CEO. – Why are there 2 viewpoints, and why do they vary? – What are the drawbacks to excess inventory? – What

Examine the role of management as it relates to finance in a corporation. In your post, discuss the role of management by addressing the following prompts: -Explain the various aspects of finance that management must understand. -Describe why a manager needs to understand the characteristics and importance of financial markets including their liquidity, competitiveness, and

Your team is tasked with the job of developing a questionnaire for your department on “How responsive is management to your needs?” What five questions would you ask? Why would these responses be valuable for you?

Today’s organizational cultures require highly functioning self-managed teams. In today’s organizational cultures it’s important that working teams have the autonomy to identify organizational challenges, are empowered to establish strategies for dealing with those challenges, and then are accountable for the outcomes of their actions. This requires a much higher level of team autonomy and sophistication

Today’s organizational cultures require highly functioning self-managed teams. In today’s organizational cultures it’s important that working teams have the autonomy to identify organizational challenges, are empowered to establish strategies for dealing with those challenges, and then are accountable for the outcomes of their actions. This requires a much higher level of team autonomy and sophistication

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